How can we help?

Get help with Courtkey for pickleball, tennis and padel. Send us a question, report a problem or share an idea.

Contact support

Email support@courtkey.app. Include what happened, the screen you were using and your device model. A screenshot can help. Never send your password or full payment details.

Email Courtkey support

Accounts and sign-in

For help signing in or accessing your account, email us from the address you use for Courtkey. To download your data or delete your account, open Profile → Account & data in the app. You can also request account deletion online.

Games, tournaments and courts

For a problem with a game, tournament, score or court listing, tell us its name and the date, plus what you expected to happen. For bookings, cancellations or refunds at a club, contact the club first—it manages its own bookings and policies.

Report a safety concern

Use the report or block controls on a player's profile or a message in the app. You can also email support with the player or game involved and a description of the issue.